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Notion is a widely-used all-in-one workspace tool, embraced by millions globally. Its marketing strategy emphasizes the platform's adaptability and functionality through informative guides, user stories, and community-driven initiatives. By fostering a vibrant online presence through social media engagement, blog features, and user testimonials, Notion effectively showcases its capability for enhancing personal productivity, facilitating team collaboration, and managing complex projects.
In a world where most brands have embraced the fast growth mentality, chasing virality and instant results, Notion has taken a different route with their social media content strategy. Their steady, committed approach to a slow-paced, product-led growth and meaningful community building sets them apart from the crowd. Over the years, they have created a unique identity that is in line with their product vision and stays consistent across all channels.
Notion’s marketing strategy focuses on ultra-functional minimalism, placing the user at the heart of their strategy. This approach fosters a devoted community that provides valuable feedback and helps the brand grow organically. Notion’s social media manager, Alex Hao, emphasizes the importance of making each social media post directly relevant, useful, or delightful to the audience.
Notion’s marketing strategy on social media is built around ultra-functional minimalism, ensuring that content is neat, simple, and highly valuable to the audience. The user-centric approach helps create a devoted community that supports organic growth.
Alex Hao describes Notion’s social media strategy as user-centered: “The user is at the center of everything we do. We’re building for them, alongside them. We strive to make each social media post directly relevant, useful, or delightful to the person viewing it.”
Notion’s marketing strategy can be broken down into four main pillars:
Notion’s social media strategy reflects the same guiding principles as their product: ultra-functional minimalism and a user-centric approach. They prioritize quality over volume, focusing on long-term goals rather than short-term metrics.
Notion maintains a balance between building a strong brand identity and experimenting with new channels and formats. They believe that a solid brand identity serves as an anchor for successful experimentation.
A strong brand identity allows Notion to experiment with new trends and formats while maintaining a consistent and recognizable brand presence.
Notion encourages employees to become brand ambassadors, promoting the brand through their own social media profiles. Many employees have adopted Notion’s minimalistic aesthetic in their profile pictures and cover photos.
Having employees champion the brand on social media drives engagement and awareness, enhancing Notion’s overall brand presence.
Notion prioritizes high-quality content that provides value to their audience. They believe that investing in quality over quantity helps build long-term trust and engagement with their community.
Notion focuses on long-term goals, such as user value and community building, rather than short-term metrics like follower count. They aim for slow, sustainable growth.
Notion leverages influencer marketing where it makes sense, particularly on TikTok. Their influencer marketing lead, Lexie Barnhorn, orchestrates their TikTok strategy, which includes memes, popular trends, and product highlights.
Notion’s TikTok strategy is designed to appeal to a younger audience, balancing comedic content with product highlights to create a unique brand identity.
Notion’s Highlight Stories
Grammarly utilizes a palette of red, blue, orange, black, and white for their Instagram Stories highlights. This color scheme helps to create a distinctive and visually appealing way to feature important content and updates while maintaining a cohesive brand identity.
Notion’s Content Delivery Focus
Grammarly's overall feed prioritizes content delivery over aesthetic appeal. While it maintains a consistent color palette of blue, green, and lemon yellow to reinforce its brand identity, the primary focus is on delivering valuable and relevant content. This approach ensures that the brand’s messaging is clear and impactful, even if it means that visual appeal takes a secondary role.
Notion’s main focus on Instagram is to educate followers and prospective users through product updates and highlights. They also feature employee spotlights and instances of out-of-home (OOH) marketing.
Aside from product posts, you will also find some employee spotlights and snippets from in-person meet-ups or other instances of OOH (out-of-home) marketing.
Notion’s Instagram content includes product updates, employee spotlights, and OOH marketing snippets. As you would expect from a brand that favors quality over quantity, they post rather rarely - only up to 3 posts per month. They keep their captions short and to the point, in classic minimalist style. Even when they announce big feature launches.
Case in point: their top-performing post (engagement-wise) is this post introducing their latest AI-powered feature:
Collab Content: This gets higher engagement than the normal posts. Here are examples:
Notion’s Instagram posts are infrequent but high-quality. They use a minimalist style, even for significant announcements, ensuring that each post provides value to their audience.
On LinkedIn, Notion focuses on product highlights and community updates. They occasionally participate in popular trends that align with their brand identity. They use a clean aesthetic on LinkedIn. When you click on the below image from the main page it brings you to a whole SEPARATE Page of Notion product.
Notion uses LinkedIn to share community updates and spotlight employees, leveraging the platform’s professional network to engage with their audience.
Notion is more active on Twitter than other social channels, posting frequently and engaging with their largest and fastest-growing community.
Notion's presence on Twitter is characterized by a mix of product updates, community engagement, and real-time interactions. They use Twitter to share quick updates, respond to user inquiries, and participate in ongoing tech and productivity conversations.
Notion’s Twitter content includes product announcements, tips and tricks, user-generated content, and highlights from their community. They also use this platform to engage with users directly by responding to tweets and participating in relevant discussions.
Notion's Twitter strategy focuses on real-time engagement. They actively respond to user tweets, offer support, and participate in trending conversations related to productivity and tech. This helps in building a strong community feel and establishing a direct line of communication with their users.
Notion’s top-performing tweets are often those that announce new features or updates, as well as those that engage directly with their community. Tweets that showcase user stories or highlight community achievements also tend to perform well.
Ambassador Program: Notion’s ambassador program, known as the "Notion Ambassador Program," leverages dedicated users and influencers to promote the product through their networks. Ambassadors receive exclusive benefits, such as early access to new features and promotional materials, helping generate buzz and credibility around the product. Learn more about the program here.
Community Building : Notion fosters a vibrant community through forums, social media groups, and events, creating a sense of belonging and advocacy among users. This community helps users share ideas, templates, and use cases. Explore the Notion Community here.
Educational Content : Notion provides a wealth of educational resources, including blog posts, tutorials, and webinars, which help users understand how to maximize the value of the product. Access their guides here and their blog here.
Templates and Customization : Notion offers a wide range of customizable templates for various use cases, which can be shared within the community, attracting new users and providing existing users with new ideas. Browse the Notion Template Gallery here.
Freemium Model : Notion’s freemium model allows users to access core features for free while offering premium features at a cost, lowering the barrier to entry and making it easy for new users to try the product before committing financially. Check out their pricing pricing here.
Collaborations and Integrations : Notion integrates with various other tools and platforms, making it a versatile option for users who need to connect their productivity tools. These integrations help appeal to a broader audience and improve its utility. See the list of integrations integrations here.
Influencer Partnerships : Collaborations with influencers and industry experts help Notion reach new audiences. Influencers create content around Notion, showcasing its features and use cases. Explore influencer-created content here.
User-Generated Content : Notion encourages users to create and share their own content, including templates and workflows, which helps demonstrate the product’s versatility and attracts new users. Find user-generated templates here.
Product Innovation : Notion continuously updates and improves its product based on user feedback, keeping existing users engaged and attracting new ones who are interested in the latest tools and features. Stay updated with new features here.
Referral Programs : Notion has offered referral programs where existing users receive rewards or incentives for bringing new users to the platform, leveraging word-of-mouth marketing to drive growth.
